Our Homefix repairs service offers repair appointments from Monday to Friday during the following time slots:
- 8.00am - 1.00pm
- 8.00am - 5.30pm
- 10.00am - 2.30pm
- 12.00pm - 5.30pm
We will remind you in advance, by text message, when your appointment is due and when our operative is on their way. Please make sure that we have an up-to-date mobile number for you when you book your appointment.
We will always do our best to keep the appointment, but if a problem comes up, we will let you know and arrange another suitable time.
You must ensure that an appropriate adult (aged 18 or over) is present to let us in to your property.
Please make sure the area likely to be affected by the work is clean and clear of obstructions, and that children and pets are kept a safe distance from the area.
Please treat our staff and contractors with respect and do not abuse or threaten them.
We may refuse to carry out repairs if your home is very dirty or poses a risk to the health and safety of our operatives. We will let you know if such circumstances arise and give you sufficient time to address them.
You can find out more about how to report a repair here