We want you to enjoy living in your home and neighbourhood without interference and disturbance from others. Unfortunately even in the safest of neighbourhoods, antisocial behaviour can occur. If you are experiencing antisocial behaviour it's often best to approach the person causing the problem and explain calmly why their behaviour is upsetting you. They may not realise they are disturbing you. If the behaviour continues, or you don't feel able to talk to the person concerned, please report the problem using the My SaxonWeald online service.
When we receive a report of antisocial behaviour we will listen to your concerns and, if we think we can help, we will agree an action plan with you. We will not tell the perpetrator that you have complained about them without your permission, but we can't stop perpetrators from making their own assumptions. You can also call us anonymously, but this will restrict the action we can take and again, the perpetrator may make their own assumptions.
We will work with other organisations, such as the police or environmental health, to help us deal with the issue as quickly and effectively as possible. One of the routes we may recommend is mediation - please click here to see Sussex Police's quick introduction to mediation. A small proportion of our cases progress to court and in this situation we would ask you to be a named witness.
We will need you to help us by keeping records of the problems. If you don't supply us with completed record forms we may not have sufficient evidence to approach the perpetrator and the case will be closed.
Remember, if your personal safety or the safety of others is at risk, you should call 101 (or 999 in an emergency) and seek police assistance. The police will then have a record of the event which they can share with us if necessary.