If you are experiencing domestic violence, please tell us. You can call us on 01403 226000 or drop in and see us during our office hours, alternatively you can email customer.support@saxonweald.com or we can arrange to meet you at home or another safe location. 

We will listen sensitively and respond promptly. We will work with appropriate organisations to provide alternative accommodation where it is unsafe for someone to return home. Or, we may provide additional security where this helps the person remain at home. We will always talk to the victim first about what action we can and will take against the perpetrator.

Remember, if your personal safety or the safety of others is at risk, you should call 101 (or 999 in an emergency) and seek police assistance. The police will then have a record of the event which they can share with us if necessary.


If you have any concerns, please visit My SaxonWeald where you can report any issues or incidents.