Failing to pay your rent is a very serious matter. You could lose your home if you owe us money (known as falling into arrears).

You should check if you are missing out on financial help. Click here to use the benefits calculator to work out your possible entitlements.  Additional free benefits and debt advice is available online at Citizens Advice, Step Change and Pay Plan.


If you have any queries regarding your calculation our Money Matters team can help you make sure you are claiming all the help and support you are entitled to. For advice or to request an appointment, please email