The quickest and most convenient way to change a repair appointment is via your MySaxonWeald account. You can reschedule appointments 24 hours a day, 7 days a week from the convenience of your internet enabled mobile phone, tablet or PC.
When you log into your account you will see any upcoming repairs booked for your property. Click on "view appointment" to see all the details relating to this repair including the date and time we are due to attend. If you wish to book your appointment for a different time, click on "rebook appointment" and follow the on screen instructions. Please note, this service cannot be used to rebook service appointments such as gas or electrical safety checks.
You can also change your repair appointment times by calling our Customer Support team during office hours on 01403 226000. Our phone lines are open Monday - Friday 08.30 - 16.00.