Providing over 6000 households with a safe, well-maintained, affordable home is a huge responsibility and we know that our success depends on employing the right people and getting the best from them. If you have received great service from a member of our staff we would love to hear from you.


You can contact our Customer Support team in any of the following ways to pass on your feedback:

  • Send us a message from your MySaxonWeald account 24 hours a day, 7 days a week
  • Email us hello@saxonweald.com
  • Call us Monday – Friday 08.30 – 16.00 on 01403 226000
  • Send us a message on Facebook visit www.facebook.com/saxonweald
  • Visit our office Monday – Friday 09.00 – 16.00 (Saxon Weald, 38-42 Worthing Road, Horsham, RH12 1DT) (Please note, there is no parking at our offices).
  • Fill in our online contact form


We will make sure to pass on your comments to the staff member and their line manager.