Tenancy FAQ

I want to end my tenancy, what do I need to do?
If you are planning to move out, there are a number of things that need to be taken care of before handing back your keys: 1) Let Saxon Weald know - you...
Fri, 12 Apr, 2019 at 1:23 PM
I want to find out more about my tenancy - where can I find this?
Our tenants' handbook is the best place to find out about more about your tenancy.   You can view a copy of our tenants' handbook here.
Mon, 28 Jan, 2019 at 3:59 PM
How can I report antisocial behaviour?
We want you to enjoy living in your home and neighbourhood without interference and disturbance from others. Unfortunately even in the safest of neighbourho...
Mon, 25 Mar, 2019 at 10:33 AM
How do you respond to antisocial behaviour reports?
We want you to enjoy living in your home and neighbourhood without interference and disturbance from others. Unfortunately even in the safest of neighbourho...
Mon, 25 Mar, 2019 at 10:49 AM
What help do you offer for tenants experiencing domestic violence?
If you are experiencing domestic violence, please tell us. You can call us on 01403 226000 or drop in and see us during our office hours, alternatively you ...
Mon, 25 Mar, 2019 at 10:57 AM
My neighbours are making a lot of noise - can you help?
If you are a Saxon Weald tenant and have been affected by noise you can now gain access to ‘The Noise App’ that can record incidents and send them straight ...
Mon, 25 Mar, 2019 at 11:20 AM
Can I buy my home?
If you have been a public sector tenant for more than three years, you may be entitled to purchase your home under the right to buy or right to acquire sche...
Mon, 25 Mar, 2019 at 11:24 AM
How can I update my household information?
You can update the details of who lives with you online via your My SaxonWeald account.  Once you have logged in to your account, click on "Tenancy/Ren...
Mon, 25 Mar, 2019 at 12:03 PM
Can I remove someone from my tenancy?
If you have a joint tenancy, all tenants named on the agreement have equal rights to access the home, unless a court says otherwise. We cannot remove a name...
Mon, 25 Mar, 2019 at 12:08 PM
Can I sub-let my home?
It is a criminal offence to sub-let your home. If we suspect that a tenant has abandoned their home or is sub-letting it, we will issue a legal Notice to Qu...
Mon, 25 Mar, 2019 at 12:17 PM